Trend Micro Certified Professional OfficeScan XG


In this course, you will learn how to use Trend Micro™ OfficeScan. This course provides information about the basic architecture, deployment scenarios, installation, configuration, and administration options, and troubleshooting details that a network administrator needs to know for successful implementation and long-term maintenance.


This course is designed for IT professionals who’re responsible for protecting networks from any kind of networked, endpoint, or cloud security threats.

The individuals who will typically benefit the most include:

  • System administrators
  • Network engineers
  • Support Engineers
  • Integration Engineers
  • Solution & Security Architects


Before you take this course, Trend Micro recommends that you have a working knowledge of their products and services, as well as basic networking concepts and principles.

You should also have a working knowledge of the following products:

  • Windows 2003 / 2008 / 2012 / 7 / 8 servers and clients
  • Microsoft Internet Information Server (IIS)
  • General understanding of malware


  • Overview
  • Changes in this Release
    • Architecture
  • Deployment
    • OfficeScan Server and Agent deployments
  • Communication and Administration
    • Ports and Protocols
    • Authentication
    • Users and Roles and Grouping
  • Protection
    • Smart Protection Network and Smart Protection Servers
    • Virus Protection
    • File Reputation
    • Spyware/Grayware Protection
    • Firewall Protection
    • Web Threat Protection
    • Behaviour Monitoring (including Unauthorized Change Prevention)
    • Ransomware Protection
    • Memory Scanning and Browser Exploit Solution
    • Suspicious Connection Services
    • Troubleshooting
  • Update
  • Data Loss Prevention
  • Control Manager
    • Administration
    • Policy Management
    • Data Discovery
    • Connected Threat Defense