MS-10972: Administering the Web Server (IIS) Role of Windows Server

This course provides students with the fundamental knowledge and skills to configure and manage Internet Information Services.

This course is intended to help provide pre-requisite skills supporting a broad range of Internet web applications, security, and knowledge to help support other products that use IIS such as Exchange and SharePoint. In keeping with that goal, this course will not focus on any particular web application or development practice.


This course is intended for IT Professionals already experienced in general Windows Server and Windows Client administration. No prior experience with any version of Internet Information Services is assumed.

After completing this course, students will be able to:

  • Install IIS
  • Configure the default web site
  • Configure and manage application pools
  • Create additional web sites
  • Configure web sites and application support
  • Secure web sites and applications
  • Secure web site data transmission
  • Manage certificates in the Centralized Certificate Store
  • Configure remote administration
  • Implement FTP
  • Monitor IIS
  • Backup and restore IIS
  • Build load-balanced web farms

Course material

The course materials Microsoft Digital MOC (DMOC) and Microsoft Labs Online will be used for this course. The course materials and lab exercises are in English.

To benefit fully from our instruction, students need an understanding of the English language and completion of the prerequisites.

The course will be conducted in Danish.

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Course content

Module 1: Understanding and Installing Internet Information Services

In this module, you will learn about the infrastructure prerequisites for using Microsoft Internet Information Services (IIS) 8.5. Students will also learn about the high-level architecture of IIS, and will learn to perform a basic installation and configuration of IIS.

Module 2: Configuring The Default Website

In this module students will learn to plan and implement network requirements for a public website. Students will configure Domain Name Service (DNS) records to support access to both internal and public websites, and create virtual directories and application folders for additional website content.

Module 3: Configuring and Managing Application Pools

In this module students will learn the benefits to the application pool architecture. Students will create and configure application pools to support additional applications and configure application pool recycle settings. Students will perform recycle events and examine the event logs for recycle events.

Module 4: Creating Additional Websites

In this module students will learn how to examine and create new websites using unique bindings to avoid naming conflicts. Students will examine existing sites to determine and resolve binding conflicts then create new websites by using unique bindings.

Module 5: Configuring Website and Web Application Support

In this module students will learn to support additional application requirements including common configuration settings, platform support from the built-in web server, and include additional application support by using the Web Platform Installer.

Module 6: Securing Websites and Applications

In this module students will learn to secure internal and public websites for users and groups by using the built-in Windows and Basic authentication. Students will configure file system permissions for specific users and groups and secure a website using URL Authorization Rules.

Module 7: Securing Website Data Transmission

In this module students will protect customer data using websites configured for SSL. Students will install and configure PKI certificates on a web server, create secured bindings, and verify that a website data transmissions are secured.

Module 8: Managing Certificates in the Centralized Certificate Store

In this module students will install and configure the IIS 8.5 Central Certificate Store to enable centralized and improved certificate management, Students will configure a website to use a secured binding with the Central Certificate Store.

Module 9: Configuring Remote Administration

In this module students will configure secured remote management of web servers and websites. Create and configure permissions for site level administrators and developers, and verify web server and website management.

Module 10: Implementing FTP

In this module students will learn configure a secured FTP site for users to store and retrieve files. Student will configure authentication, authorization and the FTP storage location. Students will retrieve and files using the native Windows FTP command.

Module 11: Monitoring IIS

In this module students will learn to monitor IIS log files and performance counters using Log Parser and PerfMon. Students will identify common issues related to performance and attacks recorded in the log files.

Module 12: Backing Up and Restoring IIS

In this module students will learn to backup and recover form a website or web server failure. Students will learn the importance of using high available techniques to avoid the recovery process.

Module 13: Building Load-Balanced Web Farms

In this module students will learn to increase reliability and performance of website by creating a web farm. Students will improve the management and update capabilities of the websites by using shared content in both a network share and DFS-R. Student will improve web server and website management by using Shared Configurations.

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